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Thesis
Rujjah, Siti Ut (2017) Standar pelaksanaan customer service terhadap kualitas pelayanan nasabah di PT. Bank Syariah Mandiri KC Banyumanik. Diploma thesis, Universitas Islam Negeri Walisongo Semarang.
Firdayani, Nurul Izzati (2017) Analisis SWOT pada strategi pemasaran produk simpanan qurban di KSPPS BMT Harapan Umat Cabang Puri Kabupaten Pati. Diploma thesis, Universitas Islam Negeri Walisongo Semarang.