Items where Author is "Ervani, Naili"

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Ervani, Naili (2009) Pengaruh dimensi reliabilitas dan etika pelayanan terhadap kepuasan nasabah (studi pada Bank Pembiayaan Rakyat Syariah (BPRS) PNM BINAMA Semarang). Undergraduate (S1) thesis, IAIN Walisongo.

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