Items where Author is "Mustagfiroh, Fitry"
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Thesis
Mustagfiroh, Fitry (2016) Analisis pengaruh kualitas layanan, penanganan keluhan, nilai nasabah terhadap kepuasan nasabah dan word of mouth (studi kasus PT Bank Pembangunan Daerah Jawa Tengah kantor Cabang pembantu UNISSULA). Diploma thesis, UIN Walisongo.