Items where Author is "Fahri, Shofaul"
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Thesis
Fahri, Shofaul (2024) Pengaruh penerapan Standar Operasional Prosedur (SOP) customer service, kualitas pelayanan dan kinerja karyawan terhadap kepuasan pada nasabah Bank Syariah Indonesia : studi BSI KC Kudus. Undergraduate (S1) thesis, Universitas Islam Negeri Walisongo Semarang.