The integration of technology in language learning is essential in modern education. Randall’s ESL Cyber Listening Lab is widely used for improving listening skills, yet research on teachers’ strategies and students’ perceptions remains limited. This study is to first examine the physical affordances of technological tools in Randall’s ESL Cyber Listening Lab, second explore teachers’ strategies in utilizing these tools, and third analyze students’ perspectives on their effectiveness. Using a qualitative approach, data were collected through documentation, classroom observation, and interview. The study was conducted in a Listening and Speaking class at Walisongo State Islamic University, Semarang, involving one teacher and 28 students. The findings reveal that Randall’s ESL Cyber Listening Lab provides key affordances, including visual cues, interactive navigation, and customizable learning activities, which enhance engagement. The teacher implemented strategies such as oral instruction, listening repetition, group discussions, and problem-solving exercises. The students responded positively to collaborative learning and structured listening activities, but challenges such as unclear instructions, limited vocabulary support, and lack of autonomy were noted. This study highlights the importance of teacher creativity in optimizing technological affordances for student engagement. While competence and relatedness motivated students, autonomy was underdeveloped. Refining instructional clarity, enhancing vocabulary support, and incorporating student-centered learning can further improve ESL listening instruction. The findings of this research assist teachers in designing more effective listening strategies and encourage the innovative integration of technology in language learning. Additionally, by understanding students’ perceptions, the study supports the creation of more engaging and motivating learning experiences to improve listening skills. This can lead to enhanced academic performance and greater student motivation in English listening.
Keywords: ESL listening, student engagement, teacher strategies, technological affordances.